FAQs
Advantages of Jumbo Ticket?
Jumbo ticket always strives to build a beneficial future for its clients, partners and associates. Secure gameplay and lotteries give each user a better chance of winning each lottery. Our customers are our highest priority and we strive to fulfill every requirement of them with integrity and quality. With Jumbo Ticket, you can play a variety of lotteries to win different jackpot amounts after buying a ticket for as low as 10$.
Advantages of Crypto Lotteries?
You have higher chances of winnings as there is always a winning number and an assured winner. You can participate in crypto lotteries from any part of the world. You do not need to deposit huge amounts to win massive jackpots.
How can I change the default payment method?
When you register on our dashboard, you will be asked to update your payment information for any of the 9 cryptocurrencies mentioned below. Bitcoin,Ethereum,USDT(TRC20),USDT(ERC20),XRP,DogecoinTron,Binance,Litecoin. Once updated that will become your default payment method. Note that you can only update your payment details twice.
What are my payment methods?
Jumbo Ticket supports the following cryptocurrencies for payment. 1. Bitcoin 2. Etherium 3. USDT (TRC20) 4. USDT (ERC20) 5. XRP 6. Dogecoin 7. Tron 8. Binance 9. Litecoin, and 10.) BUSD.
How to sign up with Jumbo Ticket?
Click on the SIGNUP Icon located in the top right-hand corner On the registration page enter your personal details ( Name, Email, Country and Mobile No.) Select your password and click Sign Up to complete the Registration You will be redirected to a page which displays your Login Credentials. You can then use the credentials to log in to Jumbo Ticket. If you choose to sign up using your Google account, click on the signup through the google option. Here, enter your google id manually if it doesn’t show your logged google accounts already and enter your password to sign up.
What are RNG servers?
RNG (Random number generator) are hardware devices that take non - deterministic inputs and generates a random number every time. The winning ticket numbers are determined by these numbers which can not be pre-determined thus cancelling all chances of foul play.
What is a Jumbo Ticket Lottery?
The Jumbo Ticket lottery program extensively consists of three jackpots. Users can buy tickets for any of the three jackpots and when the number declared during are live draws match your ticket number, you are chosen as the jackpot WINNER. Unlike conventional lottery systems, Jumbo Ticket celebrates not one but 75 winners every month.
Who picks the winners of lotteries?
All winners of Jumbo Ticket draws are selected anonymously by our Hosts during our Jumbo Ticket Live Draw which is conducted on the 5th of every month. You can watch our previous live draws where you can see that every winner is chosen, completely at random.
Are all Lottery winnings paid out in cryptocurrency?
Yes, all winnings are paid in Cryptocurrency. You can choose your prefered cryptocurrency to withdraw from the following. 1. Bitcoin 2. Etherium 3. USTD (ERC20) 4. USTD (TRC20) 5. XRP 6. Doge 7. Tron 8. Binance 9. Litecoin, and 10. BUSD.
Are Withdrawals Automatic?
Withdrawals are not automatic. When users wish to make a withdrawal, they will have to click on the 'withdraw' button on the left panel on the dashboard; that will reveal three options, here click on withdraw funds button. Now enter the amount you wish to withdraw, add the wallet address and after you enter the g2fa OTP, your withdrawal request will be sent. Once the withdrawal is complete, users will receive an email confirming the transaction.
Why should I trust Jumbo Ticket?
Jumbo Ticket is a secured and certified site which is probably fair. Jumbo Ticket strives for 100% customer satisfaction.
How do I get lottery tickets?
You can purchase tickets after you complete the g2fa authorization and deposit money in your jumbo ticket wallet. On the dashboard, you can see banners of the three jackpots we offer. Clicking on that will enable you to choose the tickets of your choice and complete purchasing the ticket.
How long are my tickets valid for?
The tickets purchased are valid until the live draw is conducted. The draws happen live on the 5th of every month. Say you buy a ticket this month after the 5th, it will be valid up til the 5th of next month.
Is it possible to use the same ticket twice?
No, a ticket can be used only once. But users can buy more than 1 ticket for the upcoming draw. Buy more tickets, increase your chance of winning.
How can I see my purchased tickets?
You can view all your ticket purchased; both current and past, by clicking on the TICKET HISTORY option in the left panel on your Jumbo Ticket Dashboard.
Where can I see my ticket numbers that I had purchased for the upcoming draws?
You can view all your active tickets as well as all the tickets you had purchased in the past by clicking on the TICKET HISTORY option from your Jumbo Ticket Dashboard.
Who can participate in the lottery?
Users older than 18 can participate in the lottery if you have the valid ticket for the respective contests.
How many tickets can I buy for one lottery?
There is no limit. You can buy as many tickets as you want to increase your chances of winning.
How many tickets can I buy in one transaction?
You can buy upto 108 tickets at one go.
Can I buy tickets for someone else; say for my friends or family?
You can purchase tickets for yourself and others by adding their member id in the buy tickets page. Before you do so, choose the ‘buy ticket for others’ option. Please don't choose this option if you are buying the tickets for yourself.
What form will I receive my ticket in?
You will receive a digital Ticket when purchasing any of your live draw tickets. You can view this ticket once purchased on the My Tickets section on the left panel on your dashboard.
What is the prize?
The amount you win depends on the contest you take part in. The jackpot amount can vary anywhere between $100,000 to $1 MILLION in winnings.
How do I claim the prizes?
The winning amount will get credited to your wallet once the event concludes. You will be notified of the same. Withdraw the winning amount to claim your prizes.
When will I receive my winnings?
Usually, your winnings will be reflected in your account within 24 hrs after the winning ticket is announced. The transaction time solely depends on the payment gateway chosen by the users.
Can I use the money I win to make a further purchase on Jumbo Ticket Dashboard?
Yes, you can use your winnings and commissions from any of 3 wallets: F, I and R wallets to make a purchase in the Jumbo Ticket Dashboard.
How will I know if I won?
After each draw, our customer service team will reach out to you on the same day to let you know that you have won. We will also post the complete list of winners on our website the same day the draw is organised.
What should I do if I haven't received my prize yet?
If there is any delay in receiving your winning or any kind of discrepancy, please contact our support team. You can do this by raising a support ticket from your dashboard. While doing so feel free to attach any screenshot or other supporting material that will help our team understand the nature of the situation and alleviate the issue at the earliest.
Do I get 100% of the Winnings in cryptocurrency?
Yes, 100% of your winning amounts are given in cryptocurrency, you can choose your prefered cryptocurrency to withdraw from the following list: 1. Bitcoin 2. Etherium 3. USDT (ERC20) 4. USDT (TRC20) 5. XRP 6. Doge 7. Tron 8. Binance 9. Litecoin and 10. BUSD.
How do I withdraw through cryptocurrencies?
You can withdraw from either your “I” or “R” wallet from the Jumbo Ticket dashboard to your personal Cryptocurrency wallet. You can do this by clicking on the Withdraw funds section in your Jumbo Ticket Dashboard.
What is a Refer A Friend program?
Our Refer A Friend program is tailor-made for people who want a steady stream of income other than the Jumbo Jackpots. Enroll in this exclusive program, refer your friends and family using the marketing collaterals provided on your dashboard and earn exclusive bonuses on every successful referral.
How do I know if I received my referral bonus?
After your referral confirmation has been credited, you will receive an email confirming the transaction. The bonus amount will be reflected in your "I" wallet on the Jumbo Ticket dashboard.
How will I know if I won?
After each draw, our customer service team will reach out to you on the same day to let you know that you have won. We will also post the complete list of winners on our website the same day the draw is organised.
How do I join the Refer A Friend program?
Log in to the main website. Register for the Refer A Friend program through the options provided on the referral page. Get started on your Refer A Friend program.
Can I actually earn extra money by joining the Refer A Friend program?
Yes, you can start earning constantly and earn more money by joining our Affiliate program or by referring Jumbo Ticket to your friends and family.
How do I deposit money?
Go to the My Account tab and click on the Deposit tab to start depositing money.
How do I withdraw money?
You can withdraw your funds from the dashboard under the withdraw funds option in the left panel.
I forgot my password/username
Can I have multiple accounts?
No, only one account per person is allowed. Players with multiple accounts will be blacklisted from the website.
How do I close/ delete my account?
Note that once created, users cannot delete their accounts. You can log out from the jumbo Ticket website by clicking the logout icon located in the top right corner of the Dashboard.
How to contact the support team?
On the dashboard, click on the support button. Here you will see three departments: Management, technical and sales. Click on either one department, depending on the type of issue you are facing. You can also view previous complaints here. Clicking on either of the departments, you will be taken to this page. Here, address the issues you are facing in accessing the dashboard features.
Will my Jumbo Ticket account get suspended/ deleted if I'm not using it?
We reserve the right to suspend accounts of players who have deposited money in their account and whose account has been inactive for over 6 months. Any remaining Cryptocurrency will be withheld until the User will make an account reactivation via sending a request to [email protected]
How to secure my account?
Your account is safe and secure with us since we do not collect any sensitive private information such as bank accounts.
Where do I go if I have a billing question?
For any queries regarding billing, please raise a ticket by clicking on the SUPPORT TICKET option in your Jumbo Ticket Dashboard.
I have added funds but it is not reflected in my account?
Please raise a support ticket for any queries regarding adding funds.
How to enable Google 2FA authentication?
After you’ve registered on Jumbo Ticket Download and Install the Google 2FA app on your phone Click on the Google Authentication panel on the Jumbo Ticket Dashboard A QR code and 16 digit code will you shown your Jumbo Ticket Page Scan the OR code or manually enter the 16 digit code using your Google 2FA app on your phone.Make sure to save your Backup key which will be used to rebind your account in the next step. Enter the Secret key, Login Password and 2FA Code to complete the process. NOTE : It is essential that you save the 16 digit Secret Key in case you lose the number, it is impossible to retrieve your account.
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